--- title: "How to create a status page for server incidents | StreetHosting" description: "A simple guide to building an incident status page and communicating server failures clearly to your customers and community." url: "https://streethosting.com.br/en/guides/infrastructure/incident-status-page" type: "page" language: "en-US" --- Infrastructure · 2 min · Beginner Published on Jun 1, 2026 · Updated on Jun 1, 2026 # Create a status page for incidents A status page cuts support noise and builds customer trust by showing incidents and updates in real time. By [Equipe StreetHosting](https://streethosting.com.br/en/autores#equipe-streethosting) · StreetHosting infrastructure and support team [Monitoring and alerts](https://streethosting.com.br/en/guides/topics/monitoring) [Errors and diagnostics](https://streethosting.com.br/en/guides/topics/troubleshooting) [Getting started](https://streethosting.com.br/en/guides/topics/getting-started) Summarize with: [](https://chat.openai.com/?q=Summarize%20the%20key%20points%20of%20this%20StreetHosting%20guide%3A%20https%3A%2F%2Fstreethosting.com.br%2Fen%2Fguides%2Finfrastructure%2Fincident-status-page.%20Highlight%20the%20step-by-step%20instructions%2C%20the%20prerequisites%20and%20the%20most%20common%20mistakes. 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"Perplexity") Share: [](https://x.com/intent/tweet?text=How%20to%20create%20a%20status%20page%20for%20server%20incidents&url=https%3A%2F%2Fstreethosting.com.br%2Fen%2Fguides%2Finfrastructure%2Fincident-status-page "Share on X") [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fstreethosting.com.br%2Fen%2Fguides%2Finfrastructure%2Fincident-status-page "Share on Facebook") [](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fstreethosting.com.br%2Fen%2Fguides%2Finfrastructure%2Fincident-status-page "Share on LinkedIn") [](https://wa.me/?text=How%20to%20create%20a%20status%20page%20for%20server%20incidents%20https%3A%2F%2Fstreethosting.com.br%2Fen%2Fguides%2Finfrastructure%2Fincident-status-page "Share on WhatsApp") For agents: Copy as Markdown [.md](https://streethosting.com.br/en/guides/infrastructure/incident-status-page.md) In this guide 3 sections * [Why you need a status page](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#por-que-ter-status-page) * [What to publish](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#o-que-publicar) * [Process template](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#modelo-de-processo) Quick answer A well-run **status page** improves transparency and cuts the number of repeat tickets during incidents. The key is to communicate quickly and in simple terms. ## Why you need a status page[](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#por-que-ter-status-page) When something fails, customers want to know whether the problem is widespread and when things will be back to normal. A status page answers that without overloading your support team. ## What to publish[](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#o-que-publicar) 1. A clear incident title. 2. The affected services. 3. The current status of the investigation. 4. The next expected update. 5. Confirmation that service is back to normal. Avoid too much technical jargon. The message should be clear to anyone who depends on the service. ## Process template[](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#modelo-de-processo) * Assign someone to keep the status page updated. * Standardize the incident message template. * Connect monitoring to speed up detection. * Publish a final summary with the cause and preventive actions. You can combine this flow with [VPS monitoring](https://streethosting.com.br/en/guides/vps/uptime-kuma-vps-monitoring) and alerts in technical channels to speed up your response. In this guide * [Why you need a status page](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#por-que-ter-status-page) * [What to publish](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#o-que-publicar) * [Process template](https://streethosting.com.br/en/guides/infrastructure/incident-status-page#modelo-de-processo) ## Frequently asked questions Is a status page only for big companies? No. Even small teams get more organized and earn more trust with this channel. Do I need to publish every incident? Publish the incidents that affect users or critical services. Does updating often make a difference? Yes. Short, frequent updates keep customers calmer. Next step See dedicated servers Exclusive hardware in São Paulo with NVMe and Anti-DDoS. [See dedicated servers](https://streethosting.com.br/en/dedicated) [See Ryzen VPS Ryzen 9 9950X VPS in São Paulo with root access, NVMe and gamer Anti-DDoS.](https://streethosting.com.br/en/vps/ryzen) [See Minecraft Pro Managed hosting on Ryzen with modpacks, optimized Paper and technical support.](https://streethosting.com.br/en/minecraft-pro) ## Related guides [Infrastructure Beginner The 3-2-1 backup strategy for servers The 3-2-1 rule is one of the most reliable ways to reduce data loss after a technical failure or a human mistake. 2 min Read guide](https://streethosting.com.br/en/guides/infrastructure/3-2-1-backup-strategy) [VPS Intermediate How to install Uptime Kuma on a VPS and monitor sites and ports Uptime Kuma checks sites, APIs, ports and scheduled jobs at set intervals and alerts you when something goes down. 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